Cookies Policy
Last updated: 6 June 2026
1. About this policy
This Cookies Policy explains how Fidget uses cookies and similar technologies on its website and related services.
Fidget is an events discovery and ticket-comparison platform. We use cookies and similar technologies for core functionality, preferences, measurement, and—where you consent—optional analytics, diagnostics, and marketing.
2. What cookies are
Cookies are small text files placed on a user's device when a website is visited. Similar technologies can include local storage, pixels, tags, scripts, and SDK identifiers that store or read information from a browser or device.
3. How cookies may be used
Fidget may use cookies and similar technologies to:
- Keep the website secure and functioning properly.
- Remember sign-in status and user preferences.
- Save filters, favourites, and interface settings.
- Measure traffic, diagnose issues, and improve performance.
- Personalise event discovery, rankings, and "For You" recommendations.
- Measure outbound referral activity to ticketing partners.
- Support marketing or re-engagement where valid consent has been obtained.
4. Cookie categories
| Category | Purpose | Consent required |
|---|---|---|
| Strictly necessary | Core functionality such as login, security, fraud prevention, load balancing, and consent storage | No, where genuinely necessary |
| Analytics / performance | Understand traffic, usage patterns, errors, and feature performance | Usually yes in the UK and EEA unless configured in a strictly exempt manner |
| Functional / personalisation | Remember preferences, favourites, location choices, and personalised discovery settings | Usually yes unless strictly necessary for a requested feature |
| Advertising / attribution | Measure campaigns, build audiences, retarget users, and attribute conversions | Yes |
5. Types of cookies we use
We group cookies and similar technologies into the categories above. In practice:
Strictly necessary — Required to run the site, including keeping you signed in, protecting forms, balancing load, and remembering your cookie consent choices.
Functional — Remember choices you make, such as theme, filters, favourites, saved searches, and map or interface settings. These are often stored in your browser until you clear them.
Analytics — If you allow them, help us understand how the site is used—for example which pages are visited and how features perform—so we can improve Fidget.
Diagnostics — If you allow them, help us detect, diagnose, and fix errors and performance problems. Personal data is only included in error reports if you separately opt in to that.
Advertising / marketing — Fidget does not currently use advertising or cross-site marketing cookies. The consent tool includes a marketing category for possible future use. Email marketing is handled separately through account preferences (see Privacy Policy), not through advertising cookies.
Third-party technologies — Some optional tools may set their own cookies or identifiers when you have given consent. The services we use may change over time; their use is limited to the purposes described in this policy and in our consent tool.
6. Consent management
Where required by law, non-essential cookies should only be set after a user gives valid consent. Users can accept, reject, and later change cookie choices through the cookie banner or Cookie settings in the site Information menu.
Consent choices are stored on your device (for example in a first-party cookie) so preferences can be applied on return visits. Server-side records of Terms and Privacy acceptance (and email marketing opt-in) are stored separately on your account when you sign in or register.
The consent interface should not use deceptive design or make rejecting non-essential cookies materially harder than accepting them.
7. Browser controls
Most browsers allow users to control cookies through browser settings, including deleting existing cookies or blocking future cookies. Blocking some cookies may affect site functionality, including sign-in, saved settings, favourites, and personalised features.
8. Third-party providers
We may work with third-party providers for analytics, authentication, embedded content, fraud prevention, attribution, communications, or music integrations. Those providers may set or access cookies and similar technologies in line with their own policies and our agreements with them.
9. Changes to this policy
This Cookies Policy may be updated as product features, cookie usage, vendors, or legal requirements change. The latest version should be posted on the website with the updated effective date.
10. Contact
Questions about cookie use should be sent to:
- Email: [email protected]